Awardco
Cooleaf
How It Works
Awardco
The types of recognition that can be given by users are divided into "recognition programs", each with its own set of rules, users, rewards, and budget. In monetary programs, earned points can be exchanged for rewards.
Cooleaf
All users can give recognition, but only admins and managers can award points. Challenges and performance goals let users earn more points. Points can be exchanged for digital gift cards, swag, or other physical products. Monthly budget determines how many rewards can be redeemed.
The Good
Awardco
- Very flexible and almost fully customizable
- Truly massive rewards catalog
- Extensive, thoroughly detailed hep center articles
Cooleaf
- Huge number of integrations and automations
- Good set of default reports
The Bad
Awardco
- Daunting amount of settings, options, and configurations
- Many configurations require the involvement of your Client Success Manager
- Limited pre-made integrations for HRIS and other tools
Cooleaf
- Peer-to-peer recognition is non-monetary
- No public API
- Primarily email support
Pricing
Awardco
Custom quotes and no public pricing, but we’ve seen quotes in the range of ~3.50 per user per month.
Cooleaf
Custom quotes and no public pricing.
Setup & Onboarding
Awardco
Extensive implementation process with an assigned Implementation Consultant makes launching this complex platform a smooth experience.
Cooleaf
They setup your account based on your company’s goals, then train you on the platform and prepare you for launch.
UI & UX
Awardco
Nice, modern look with some minor clunkiness. Navigation for admins can be overwhelming due to the sheer amount of features.
Cooleaf
Fairly modern, though some areas of the platform feel dated. Navigation is simple for normal users and intuitive for admins.
Reward Catalog
Awardco
Near-endless reward catalog with options for Amazon products, Priceline hotels, concert tickets, Awardco's built-in swag store, hundreds of gift cards, and charitable donations.
Cooleaf
Gift cards, physical products, company swag.
Integrations
HRIS
Awardco
BambooHR, Workday, custom HRIS integrations via SFTP
Cooleaf
Workday, BambooHR, ADP, Namely
SSO
Awardco
Custom SSO integrations
Cooleaf
Okta, Onelogin
Common Tool Integrations
Awardco
Slack, Microsoft Teams
Cooleaf
Microsoft Teams, Slack, Facebook Workplace
Additional Integrations
Awardco
open API
Cooleaf
Linkedin Learning, Lessonly, Salesforce, Zendesk, Salesloft, Lattice, and more.
Analytics & Reports
Awardco
Reporting dashboard offers a variety of filters to apply, but not many graphs. There are about 20 default reports that can be exported as CSV files.
Cooleaf
Decent set of graphs with a good range of filters. More than a dozen default reports that cover a variety of metrics.
Support
Awardco
Offers chat, email, and phone support with a thoroughly extensive help center. They have five different lines for international callers and all support options are available 24 hours a day Monday through Friday.
Cooleaf
Primary support channel is email. The help center features articles that thoroughly cover the basics, but doesn't cover more advanced topics.
Extra Features
Awardco
Has a progressive web app instead of a mobile app, which is a custom web experience for mobile devices based on the standard desktop experience.
Cooleaf
Pulse surveys, incentivized in-person or virtual events with in-app registrations and check in, and Android and Apple mobile apps.
The Bottom Line
Awardco
An incredibly flexible platform with a massive amount of reward options, but a daunting number of settings and configurations.
Cooleaf
The top-down recognition and earning points through challenges and KPIs makes it good for incentivizing performance, but not for those wanting peer-led recognition programs.
Awardco
