Awardco
Fond
How It Works
Awardco
The types of recognition that can be given by users are divided into "recognition programs", each with its own set of rules, users, rewards, and budget. In monetary programs, earned points can be exchanged for rewards.
Fond
Fund your account upfront with points, which are distributed to users to give away every month or quarter. Recognition can be peer-to-peer or top-down and monetary or non-monetary. Earned points can be used to purchase gift cards or physical products.
The Good
Awardco
- Very flexible and almost fully customizable
- Truly massive rewards catalog
- Extensive, thoroughly detailed hep center articles
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- Good range of reports and analytics
- Strong suite of integrations
- Good phone support availability
The Bad
Awardco
- Daunting amount of settings, options, and configurations
- Many configurations require the involvement of your Client Success Manager
- Limited pre-made integrations for HRIS and other tools
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- Some countries have few reward options
- Almost no help center documentation for integrations
- Can’t grant different levels of admin access
Pricing
Awardco
Custom quotes and no public pricing, but we’ve seen quotes in the range of ~3.50 per user per month.
Fond
Custom quotes and no public pricing.
Setup & Onboarding
Awardco
Extensive implementation process with an assigned Implementation Consultant makes launching this complex platform a smooth experience.
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Direct guidance and implementation assistance but limited onboarding documentation.
UI & UX
Awardco
Nice, modern look with some minor clunkiness. Navigation for admins can be overwhelming due to the sheer amount of features.
Fond
Standard, boilerplate interface. Navigation can be tricky for admin-level users.
Reward Catalog
Awardco
Near-endless reward catalog with options for Amazon products, Priceline hotels, concert tickets, Awardco's built-in swag store, hundreds of gift cards, and charitable donations.
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Gift cards and physical products.
Integrations
HRIS
Awardco
BambooHR, Workday, custom HRIS integrations via SFTP
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Workday, BambooHR, Namely, ADP
SSO
Awardco
Custom SSO integrations
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Okta, Onelogin, Google, custom SSO integrations
Common Tool Integrations
Awardco
Slack, Microsoft Teams
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Slack, Outlook, Gmail
Additional Integrations
Awardco
open API
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N/A
Analytics & Reports
Awardco
Reporting dashboard offers a variety of filters to apply, but not many graphs. There are about 20 default reports that can be exported as CSV files.
Fond
Diverse range of downloadable default reports, but few graphs to view data inside platform.
Support
Awardco
Offers chat, email, and phone support with a thoroughly extensive help center. They have five different lines for international callers and all support options are available 24 hours a day Monday through Friday.
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Email support and international phone support with 24 hour availability four days a week.
Extra Features
Awardco
Has a progressive web app instead of a mobile app, which is a custom web experience for mobile devices based on the standard desktop experience.
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Corporate discounts program, Chrome extension that identifies nearby corporate discounts, employee expense reimbursement program, Android and Apple mobile apps.
The Bottom Line
Awardco
An incredibly flexible platform with a massive amount of reward options, but a daunting number of settings and configurations.
Fond
Plenty of rewards, discounts, customizations, and integrations might make it too much for some.
Awardco
