Awardco vs Reward Gateway

Awardco

The Bottom Line

An incredibly flexible platform with a massive amount of reward options, but a daunting number of settings and configurations.

Reward Gateway

The Bottom Line

So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.

How It Works

Awardco

The types of recognition that can be given by users are divided into "recognition programs", each with its own set of rules, users, rewards, and budget. In monetary programs, earned points can be exchanged for rewards.

Reward Gateway

Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.

The Good

Awardco

  • Very flexible and almost fully customizable
  • Truly massive rewards catalog
  • Extensive, thoroughly detailed hep center articles

Reward Gateway

  • Provides several unique flexible benefit offerings to employees
  • Fully customizable and brandable platform experience personalized for specific groups
  • Customized blogs, content pages, and file libraries that can be restricted to specific users

The Bad

Awardco

  • Daunting amount of settings, options, and configurations
  • Many configurations require the involvement of your Client Success Manager
  • Limited pre-made integrations for HRIS and other tools

Reward Gateway

  • Several features only eligible for UK, and to a lesser extent, US and AU
  • Steep learning curve to make the most of the platform
  • No monetary recognition or reward options for users that live outside ~50 supported countries

Pricing

Awardco

Custom quotes and no public pricing, but we’ve seen quotes in the range of ~3.50 per user per month.

Reward Gateway

Custom quotes, no public pricing

Setup & Onboarding

Awardco

Extensive implementation process with an assigned Implementation Consultant makes launching this complex platform a smooth experience.

Reward Gateway

Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.

UI & UX

Awardco

Awardco homepage

Nice, modern look with some minor clunkiness. Navigation for admins can be overwhelming due to the sheer amount of features.

Reward Gateway

Reward Gateway homepage

Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.

Reward Catalog

Awardco

Near-endless reward catalog with options for Amazon products, Priceline hotels, concert tickets, Awardco's built-in swag store, hundreds of gift cards, and charitable donations.

Reward Gateway

Gift cards, Amazon products, charitable donations.

Integrations

HRIS

Awardco

BambooHR, Workday, custom HRIS integrations via SFTP

Reward Gateway

BambooHR, Workday, Namely, custom HRIS integrations via SFTP

SSO

Awardco

Custom SSO integrations

Reward Gateway

Okta, Azure, OneLogin, custom SSO integrations

Common Tool Integrations

Awardco

Slack, Microsoft Teams

Reward Gateway

Microsoft Teams, Slack

Additional Integrations

Awardco

open API

Reward Gateway

Yapster, Yammer, Google Analytics

Analytics & Reports

Awardco

Reporting dashboard offers a variety of filters to apply, but not many graphs. There are about 20 default reports that can be exported as CSV files.

Reward Gateway

Strong data reporting with a variety of graphs, filters, and export options.

Support

Awardco

Offers chat, email, and phone support with a thoroughly extensive help center. They have five different lines for international callers and all support options are available 24 hours a day Monday through Friday.

Reward Gateway

Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.

Extra Features

Awardco

Has a progressive web app instead of a mobile app, which is a custom web experience for mobile devices based on the standard desktop experience.

Reward Gateway

Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.

The Bottom Line

Awardco

An incredibly flexible platform with a massive amount of reward options, but a daunting number of settings and configurations.

Reward Gateway

So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.