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Reward Gateway
How It Works
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Users get a monthly allowance of points to award to other users. Allowance points are refreshed every month and do not roll over. Earned points can be redeemed for gift cards or charitable donations.
Reward Gateway
Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.
The Good
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- Very slick and attractive interface
- Good suite of integrations
- Easy to use and low maintenance
Reward Gateway
- Provides several unique flexible benefit offerings to employees
- Fully customizable and brandable platform experience personalized for specific groups
- Customized blogs, content pages, and file libraries that can be restricted to specific users
The Bad
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- Limited analytics
- Some countries have few reward options
- Very limited configuration options
Reward Gateway
- Several features only eligible for UK, and to a lesser extent, US and AU
- Steep learning curve to make the most of the platform
- No monetary recognition or reward options for users that live outside ~50 supported countries
Pricing
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$2.70-$5.00 per user per month, depending on your plan and if you pay monthly or annually.
Reward Gateway
Custom quotes, no public pricing
Setup & Onboarding
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Free trial makes it easy to get started and trials come loaded with sample users, sample data, and a setup guide to familiarize yourself with the intuitive platform. Larger companies can benefit from implementation services.
Reward Gateway
Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.
UI & UX
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Very modern, polished interface that prides itself on being easy to use. Navigation and use is a breeze for all users.
Reward Gateway
Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.
Reward Catalog
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Hundreds of gift cards and dozens of charities. Can integrate with AXOMO to offer company-branded swag.
Reward Gateway
Gift cards, Amazon products, charitable donations.
Integrations
HRIS
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BambooHR, Workday, Namely, Gusto, Zenefits, custom HRIS integrations via SFTP
Reward Gateway
BambooHR, Workday, Namely, custom HRIS integrations via SFTP
SSO
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Okta, Onelogin, custom SSO integrations
Reward Gateway
Okta, Azure, OneLogin, custom SSO integrations
Common Tool Integrations
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Slack, Microsoft Teams
Reward Gateway
Microsoft Teams, Slack
Additional Integrations
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Open API
Reward Gateway
Yapster, Yammer, Google Analytics
Analytics & Reports
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Limited account analytics arranged in easy-to-read charts and graphs. A small handful of default reports that can be exported as CSV files.
Reward Gateway
Strong data reporting with a variety of graphs, filters, and export options.
Support
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Chat and email are primary channels along with limited phone support. Availability is 9am-9pm Monday-Friday. Help center covers basics well, but isn't particularly comprehensive.
Reward Gateway
Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.
Extra Features
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Signals feature lets you send surveys to collect feedback from your employees. Has Apple and Android mobile apps. Can connect to digital signage to show homepage feed on external displays.
Reward Gateway
Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.
The Bottom Line
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A peer-to-peer recognition platform in a beautiful, sleek package that’s easy to use, but lacks configuration and customization options.
Reward Gateway
So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.
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