Cooleaf
Fond
How It Works
Cooleaf
All users can give recognition, but only admins and managers can award points. Challenges and performance goals let users earn more points. Points can be exchanged for digital gift cards, swag, or other physical products. Monthly budget determines how many rewards can be redeemed.
Fond
Fund your account upfront with points, which are distributed to users to give away every month or quarter. Recognition can be peer-to-peer or top-down and monetary or non-monetary. Earned points can be used to purchase gift cards or physical products.
The Good
Cooleaf
- Huge number of integrations and automations
- Good set of default reports
Fond
- Good range of reports and analytics
- Strong suite of integrations
- Good phone support availability
The Bad
Cooleaf
- Peer-to-peer recognition is non-monetary
- No public API
- Primarily email support
Fond
- Some countries have few reward options
- Almost no help center documentation for integrations
- Can’t grant different levels of admin access
Pricing
Cooleaf
Custom quotes and no public pricing.
Fond
Custom quotes and no public pricing.
Setup & Onboarding
Cooleaf
They setup your account based on your company’s goals, then train you on the platform and prepare you for launch.
Fond
Direct guidance and implementation assistance but limited onboarding documentation.
UI & UX
Cooleaf
Fairly modern, though some areas of the platform feel dated. Navigation is simple for normal users and intuitive for admins.
Fond
Standard, boilerplate interface. Navigation can be tricky for admin-level users.
Reward Catalog
Cooleaf
Gift cards, physical products, company swag.
Fond
Gift cards and physical products.
Integrations
HRIS
Cooleaf
Workday, BambooHR, ADP, Namely
Fond
Workday, BambooHR, Namely, ADP
SSO
Cooleaf
Okta, Onelogin
Fond
Okta, Onelogin, Google, custom SSO integrations
Common Tool Integrations
Cooleaf
Microsoft Teams, Slack, Facebook Workplace
Fond
Slack, Outlook, Gmail
Additional Integrations
Cooleaf
Linkedin Learning, Lessonly, Salesforce, Zendesk, Salesloft, Lattice, and more.
Fond
N/A
Analytics & Reports
Cooleaf
Decent set of graphs with a good range of filters. More than a dozen default reports that cover a variety of metrics.
Fond
Diverse range of downloadable default reports, but few graphs to view data inside platform.
Support
Cooleaf
Primary support channel is email. The help center features articles that thoroughly cover the basics, but doesn't cover more advanced topics.
Fond
Email support and international phone support with 24 hour availability four days a week.
Extra Features
Cooleaf
Pulse surveys, incentivized in-person or virtual events with in-app registrations and check in, and Android and Apple mobile apps.
Fond
Corporate discounts program, Chrome extension that identifies nearby corporate discounts, employee expense reimbursement program, Android and Apple mobile apps.
The Bottom Line
Cooleaf
The top-down recognition and earning points through challenges and KPIs makes it good for incentivizing performance, but not for those wanting peer-led recognition programs.
Fond
Plenty of rewards, discounts, customizations, and integrations might make it too much for some.
Cooleaf
