Cooleaf
Reward Gateway
How It Works
Cooleaf
All users can give recognition, but only admins and managers can award points. Challenges and performance goals let users earn more points. Points can be exchanged for digital gift cards, swag, or other physical products. Monthly budget determines how many rewards can be redeemed.
Reward Gateway
Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.
The Good
Cooleaf
- Huge number of integrations and automations
- Good set of default reports
Reward Gateway
- Provides several unique flexible benefit offerings to employees
- Fully customizable and brandable platform experience personalized for specific groups
- Customized blogs, content pages, and file libraries that can be restricted to specific users
The Bad
Cooleaf
- Peer-to-peer recognition is non-monetary
- No public API
- Primarily email support
Reward Gateway
- Several features only eligible for UK, and to a lesser extent, US and AU
- Steep learning curve to make the most of the platform
- No monetary recognition or reward options for users that live outside ~50 supported countries
Pricing
Cooleaf
Custom quotes and no public pricing.
Reward Gateway
Custom quotes, no public pricing
Setup & Onboarding
Cooleaf
They setup your account based on your company’s goals, then train you on the platform and prepare you for launch.
Reward Gateway
Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.
UI & UX
Cooleaf
Fairly modern, though some areas of the platform feel dated. Navigation is simple for normal users and intuitive for admins.
Reward Gateway
Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.
Reward Catalog
Cooleaf
Gift cards, physical products, company swag.
Reward Gateway
Gift cards, Amazon products, charitable donations.
Integrations
HRIS
Cooleaf
Workday, BambooHR, ADP, Namely
Reward Gateway
BambooHR, Workday, Namely, custom HRIS integrations via SFTP
SSO
Cooleaf
Okta, Onelogin
Reward Gateway
Okta, Azure, OneLogin, custom SSO integrations
Common Tool Integrations
Cooleaf
Microsoft Teams, Slack, Facebook Workplace
Reward Gateway
Microsoft Teams, Slack
Additional Integrations
Cooleaf
Linkedin Learning, Lessonly, Salesforce, Zendesk, Salesloft, Lattice, and more.
Reward Gateway
Yapster, Yammer, Google Analytics
Analytics & Reports
Cooleaf
Decent set of graphs with a good range of filters. More than a dozen default reports that cover a variety of metrics.
Reward Gateway
Strong data reporting with a variety of graphs, filters, and export options.
Support
Cooleaf
Primary support channel is email. The help center features articles that thoroughly cover the basics, but doesn't cover more advanced topics.
Reward Gateway
Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.
Extra Features
Cooleaf
Pulse surveys, incentivized in-person or virtual events with in-app registrations and check in, and Android and Apple mobile apps.
Reward Gateway
Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.
The Bottom Line
Cooleaf
The top-down recognition and earning points through challenges and KPIs makes it good for incentivizing performance, but not for those wanting peer-led recognition programs.
Reward Gateway
So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.
Cooleaf
