Cooleaf
Terryberry
How It Works
Cooleaf
All users can give recognition, but only admins and managers can award points. Challenges and performance goals let users earn more points. Points can be exchanged for digital gift cards, swag, or other physical products. Monthly budget determines how many rewards can be redeemed.
Terryberry
Users give monetary or non-monetary recognition by choosing an award level, each with it's own point value and eligible givers and receivers. Earned points can be redeemed for gift cards, physical products, experiences, or donations.
The Good
Cooleaf
- Huge number of integrations and automations
- Good set of default reports
Terryberry
- Extensive rewards catalog and custom engraved service awards
- Dedicated account support teams are responsive and accommodating
- Strong analytics and reporting
The Bad
Cooleaf
- Peer-to-peer recognition is non-monetary
- No public API
- Primarily email support
Terryberry
- Outdated user interface
- Limited integrations
- Mobile apps have limited functionality
Pricing
Cooleaf
Custom quotes and no public pricing.
Terryberry
Custom quotes, no public pricing.
Setup & Onboarding
Cooleaf
They setup your account based on your company’s goals, then train you on the platform and prepare you for launch.
Terryberry
Consultative approach with a required setup and implementation package makes things go smoothly from determining the best program configuration to launching it.
UI & UX
Cooleaf
Fairly modern, though some areas of the platform feel dated. Navigation is simple for normal users and intuitive for admins.
Terryberry
Outdated look and clunky feel, but it doesn’t impact usability.
Reward Catalog
Cooleaf
Gift cards, physical products, company swag.
Terryberry
Physical products, gift cards, vacation & travel packages, experiences, charitable donations.
Integrations
HRIS
Cooleaf
Workday, BambooHR, ADP, Namely
Terryberry
Custom HRIS integrations via SFTP
SSO
Cooleaf
Okta, Onelogin
Terryberry
Custom SSO integrations
Common Tool Integrations
Cooleaf
Microsoft Teams, Slack, Facebook Workplace
Terryberry
Microsoft Teams, Slack
Additional Integrations
Cooleaf
Linkedin Learning, Lessonly, Salesforce, Zendesk, Salesloft, Lattice, and more.
Terryberry
N/A
Analytics & Reports
Cooleaf
Decent set of graphs with a good range of filters. More than a dozen default reports that cover a variety of metrics.
Terryberry
Good range of graphs with customizable reporting dashboard and a good variety of default reports.
Support
Cooleaf
Primary support channel is email. The help center features articles that thoroughly cover the basics, but doesn't cover more advanced topics.
Terryberry
Dedicated support team made up of one member from sales, customer success, and support, available via chat & email.
Extra Features
Cooleaf
Pulse surveys, incentivized in-person or virtual events with in-app registrations and check in, and Android and Apple mobile apps.
Terryberry
Wellness module to create healthful challenges to earn points, Mailbox module that connects to any platform that generates an email so you can track external tasks and award recognition, Recognition University that provides recognition training for users, Apple & Android mobile apps, Recognition Showcase broadcasts the feed to internet-enabled monitors.
The Bottom Line
Cooleaf
The top-down recognition and earning points through challenges and KPIs makes it good for incentivizing performance, but not for those wanting peer-led recognition programs.
Terryberry
A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.
Cooleaf
