Empuls vs Reward Gateway

Empuls

The Bottom Line

Tons of control over how your recognition program is setup, but excessive for those who need something simple.

Reward Gateway

The Bottom Line

So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.

How It Works

Empuls

Create pre-defined pieces of recognition that users can distribute, each with its own specific givers, recipients, approvers, point value, and budget. Points from awards can be used to purchase gift cards.

Reward Gateway

Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.

The Good

Empuls

  • 30-day free trial
  • Configuration options give complete control over your recognition program
  • Very good international rewards options

Reward Gateway

  • Provides several unique flexible benefit offerings to employees
  • Fully customizable and brandable platform experience personalized for specific groups
  • Customized blogs, content pages, and file libraries that can be restricted to specific users

The Bad

Empuls

  • Has a learning curve that makes it easy to misconfigure something
  • Limited support options
  • Gift cards are the only reward option

Reward Gateway

  • Several features only eligible for UK, and to a lesser extent, US and AU
  • Steep learning curve to make the most of the platform
  • No monetary recognition or reward options for users that live outside ~50 supported countries

Pricing

Empuls

$2-$4 per user per month, depending on the the plan and if paying monthly or annually.

Reward Gateway

Custom quotes, no public pricing

Setup & Onboarding

Empuls

Free trial makes it easy to get started, but the complexity of budgets and awards makes going through their sales and onboarding process more appealing.

Reward Gateway

Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.

UI & UX

Empuls

Empuls homepage

Modern, if unremarkable look. Navigation is mostly easy and users have personalized homepages.

Reward Gateway

Reward Gateway homepage

Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.

Reward Catalog

Empuls

Hundreds of gift cards with plenty of international options.

Reward Gateway

Gift cards, Amazon products, charitable donations.

Integrations

HRIS

Empuls

Gusto, Zoho People, Freshteam, Keka, custom HRIS integrations via SFTP

Reward Gateway

BambooHR, Workday, Namely, custom HRIS integrations via SFTP

SSO

Empuls

OneLogin, Okta, Azure, custom SSO integrations

Reward Gateway

Okta, Azure, OneLogin, custom SSO integrations

Common Tool Integrations

Empuls

Microsoft Teams, Slack, Facebook Workplace

Reward Gateway

Microsoft Teams, Slack

Additional Integrations

Empuls

N/A

Reward Gateway

Yapster, Yammer, Google Analytics

Analytics & Reports

Empuls

Good data visualizations with filters and pivot points to adjust the data, but overall very basic.

Reward Gateway

Strong data reporting with a variety of graphs, filters, and export options.

Support

Empuls

Primary support channel is email. Help center covers entire platform, but lacks depth.

Reward Gateway

Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.

Extra Features

Empuls

Any user can send feedback survey requests. Admins can send company-wide surveys. Mobile apps for Android and Apple.

Reward Gateway

Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.

The Bottom Line

Empuls

Tons of control over how your recognition program is setup, but excessive for those who need something simple.

Reward Gateway

So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.