Empuls
Terryberry
How It Works
Empuls
Create pre-defined pieces of recognition that users can distribute, each with its own specific givers, recipients, approvers, point value, and budget. Points from awards can be used to purchase gift cards.
Terryberry
Users give monetary or non-monetary recognition by choosing an award level, each with it's own point value and eligible givers and receivers. Earned points can be redeemed for gift cards, physical products, experiences, or donations.
The Good
Empuls
- 30-day free trial
- Configuration options give complete control over your recognition program
- Very good international rewards options
Terryberry
- Extensive rewards catalog and custom engraved service awards
- Dedicated account support teams are responsive and accommodating
- Strong analytics and reporting
The Bad
Empuls
- Has a learning curve that makes it easy to misconfigure something
- Limited support options
- Gift cards are the only reward option
Terryberry
- Outdated user interface
- Limited integrations
- Mobile apps have limited functionality
Pricing
Empuls
$2-$4 per user per month, depending on the the plan and if paying monthly or annually.
Terryberry
Custom quotes, no public pricing.
Setup & Onboarding
Empuls
Free trial makes it easy to get started, but the complexity of budgets and awards makes going through their sales and onboarding process more appealing.
Terryberry
Consultative approach with a required setup and implementation package makes things go smoothly from determining the best program configuration to launching it.
UI & UX
Empuls
Modern, if unremarkable look. Navigation is mostly easy and users have personalized homepages.
Terryberry
Outdated look and clunky feel, but it doesn’t impact usability.
Reward Catalog
Empuls
Hundreds of gift cards with plenty of international options.
Terryberry
Physical products, gift cards, vacation & travel packages, experiences, charitable donations.
Integrations
HRIS
Empuls
Gusto, Zoho People, Freshteam, Keka, custom HRIS integrations via SFTP
Terryberry
Custom HRIS integrations via SFTP
SSO
Empuls
OneLogin, Okta, Azure, custom SSO integrations
Terryberry
Custom SSO integrations
Common Tool Integrations
Empuls
Microsoft Teams, Slack, Facebook Workplace
Terryberry
Microsoft Teams, Slack
Additional Integrations
Empuls
N/A
Terryberry
N/A
Analytics & Reports
Empuls
Good data visualizations with filters and pivot points to adjust the data, but overall very basic.
Terryberry
Good range of graphs with customizable reporting dashboard and a good variety of default reports.
Support
Empuls
Primary support channel is email. Help center covers entire platform, but lacks depth.
Terryberry
Dedicated support team made up of one member from sales, customer success, and support, available via chat & email.
Extra Features
Empuls
Any user can send feedback survey requests. Admins can send company-wide surveys. Mobile apps for Android and Apple.
Terryberry
Wellness module to create healthful challenges to earn points, Mailbox module that connects to any platform that generates an email so you can track external tasks and award recognition, Recognition University that provides recognition training for users, Apple & Android mobile apps, Recognition Showcase broadcasts the feed to internet-enabled monitors.
The Bottom Line
Empuls
Tons of control over how your recognition program is setup, but excessive for those who need something simple.
Terryberry
A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.
Empuls
