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Guusto
How It Works
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Fund your account upfront with points, which are distributed to users to give away every month or quarter. Recognition can be peer-to-peer or top-down and monetary or non-monetary. Earned points can be used to purchase gift cards or physical products.
Guusto
Users are divided into teams, each with its own admins, settings, and program configuration. In teams with monetary recognition, users can redeem their points for gift cards.
The Good
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- Good range of reports and analytics
- Strong suite of integrations
- Good phone support availability
Guusto
- Has a free tier
- Recognition can be sent to users outside of the company
- Very flexible platform
The Bad
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- Some countries have few reward options
- Almost no help center documentation for integrations
- Can’t grant different levels of admin access
Guusto
- Few integrations
- Very few international rewards merchants
- Limited reporting, no analytics
Pricing
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Custom quotes and no public pricing.
Guusto
$0-$3.00 per user per month, depending on the plan and if paying monthly or annually.
Setup & Onboarding
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Direct guidance and implementation assistance but limited onboarding documentation.
Guusto
Their free plan allows anyone to get started, though there are many configuration options and little hand-held guidance. Custom onboarding packages are also available.
UI & UX
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Standard, boilerplate interface. Navigation can be tricky for admin-level users.
Guusto
Not particularly polished, but gets the job done. Admins may find they need to reference help articles or contact support to figure out some things.
Reward Catalog
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Gift cards and physical products.
Guusto
Gift cards, can submit any charity to have them donate on your behalf
Integrations
HRIS
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Workday, BambooHR, Namely, ADP
Guusto
Custom HRIS integrations via SFTP
SSO
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Okta, Onelogin, Google, custom SSO integrations
Guusto
Okta
Common Tool Integrations
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Slack, Outlook, Gmail
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Microsoft Teams
Additional Integrations
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N/A
Guusto
N/A
Analytics & Reports
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Diverse range of downloadable default reports, but few graphs to view data inside platform.
Guusto
Only the basics, limited graphs
Support
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Email support and international phone support with 24 hour availability four days a week.
Guusto
Primary support channel is chat, email also available, help center doesn't cover features in higher-level plans.
Extra Features
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Corporate discounts program, Chrome extension that identifies nearby corporate discounts, employee expense reimbursement program, Android and Apple mobile apps.
Guusto
Android and Apple mobile apps.
The Bottom Line
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Plenty of rewards, discounts, customizations, and integrations might make it too much for some.
Guusto
Accessible to all, but the lack of integrations and international rewards makes it impractical for some.
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