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Reward Gateway
How It Works
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Fund your account upfront with points, which are distributed to users to give away every month or quarter. Recognition can be peer-to-peer or top-down and monetary or non-monetary. Earned points can be used to purchase gift cards or physical products.
Reward Gateway
Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.
The Good
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- Good range of reports and analytics
- Strong suite of integrations
- Good phone support availability
Reward Gateway
- Provides several unique flexible benefit offerings to employees
- Fully customizable and brandable platform experience personalized for specific groups
- Customized blogs, content pages, and file libraries that can be restricted to specific users
The Bad
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- Some countries have few reward options
- Almost no help center documentation for integrations
- Can’t grant different levels of admin access
Reward Gateway
- Several features only eligible for UK, and to a lesser extent, US and AU
- Steep learning curve to make the most of the platform
- No monetary recognition or reward options for users that live outside ~50 supported countries
Pricing
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Custom quotes and no public pricing.
Reward Gateway
Custom quotes, no public pricing
Setup & Onboarding
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Direct guidance and implementation assistance but limited onboarding documentation.
Reward Gateway
Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.
UI & UX
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Standard, boilerplate interface. Navigation can be tricky for admin-level users.
Reward Gateway
Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.
Reward Catalog
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Gift cards and physical products.
Reward Gateway
Gift cards, Amazon products, charitable donations.
Integrations
HRIS
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Workday, BambooHR, Namely, ADP
Reward Gateway
BambooHR, Workday, Namely, custom HRIS integrations via SFTP
SSO
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Okta, Onelogin, Google, custom SSO integrations
Reward Gateway
Okta, Azure, OneLogin, custom SSO integrations
Common Tool Integrations
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Slack, Outlook, Gmail
Reward Gateway
Microsoft Teams, Slack
Additional Integrations
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N/A
Reward Gateway
Yapster, Yammer, Google Analytics
Analytics & Reports
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Diverse range of downloadable default reports, but few graphs to view data inside platform.
Reward Gateway
Strong data reporting with a variety of graphs, filters, and export options.
Support
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Email support and international phone support with 24 hour availability four days a week.
Reward Gateway
Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.
Extra Features
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Corporate discounts program, Chrome extension that identifies nearby corporate discounts, employee expense reimbursement program, Android and Apple mobile apps.
Reward Gateway
Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.
The Bottom Line
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Plenty of rewards, discounts, customizations, and integrations might make it too much for some.
Reward Gateway
So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.
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