Fond
Terryberry
How It Works
Fond
Fund your account upfront with points, which are distributed to users to give away every month or quarter. Recognition can be peer-to-peer or top-down and monetary or non-monetary. Earned points can be used to purchase gift cards or physical products.
Terryberry
Users give monetary or non-monetary recognition by choosing an award level, each with it's own point value and eligible givers and receivers. Earned points can be redeemed for gift cards, physical products, experiences, or donations.
The Good
Fond
- Good range of reports and analytics
- Strong suite of integrations
- Good phone support availability
Terryberry
- Extensive rewards catalog and custom engraved service awards
- Dedicated account support teams are responsive and accommodating
- Strong analytics and reporting
The Bad
Fond
- Some countries have few reward options
- Almost no help center documentation for integrations
- Can’t grant different levels of admin access
Terryberry
- Outdated user interface
- Limited integrations
- Mobile apps have limited functionality
Pricing
Fond
Custom quotes and no public pricing.
Terryberry
Custom quotes, no public pricing.
Setup & Onboarding
Fond
Direct guidance and implementation assistance but limited onboarding documentation.
Terryberry
Consultative approach with a required setup and implementation package makes things go smoothly from determining the best program configuration to launching it.
UI & UX
Fond
Standard, boilerplate interface. Navigation can be tricky for admin-level users.
Terryberry
Outdated look and clunky feel, but it doesn’t impact usability.
Reward Catalog
Fond
Gift cards and physical products.
Terryberry
Physical products, gift cards, vacation & travel packages, experiences, charitable donations.
Integrations
HRIS
Fond
Workday, BambooHR, Namely, ADP
Terryberry
Custom HRIS integrations via SFTP
SSO
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Okta, Onelogin, Google, custom SSO integrations
Terryberry
Custom SSO integrations
Common Tool Integrations
Fond
Slack, Outlook, Gmail
Terryberry
Microsoft Teams, Slack
Additional Integrations
Fond
N/A
Terryberry
N/A
Analytics & Reports
Fond
Diverse range of downloadable default reports, but few graphs to view data inside platform.
Terryberry
Good range of graphs with customizable reporting dashboard and a good variety of default reports.
Support
Fond
Email support and international phone support with 24 hour availability four days a week.
Terryberry
Dedicated support team made up of one member from sales, customer success, and support, available via chat & email.
Extra Features
Fond
Corporate discounts program, Chrome extension that identifies nearby corporate discounts, employee expense reimbursement program, Android and Apple mobile apps.
Terryberry
Wellness module to create healthful challenges to earn points, Mailbox module that connects to any platform that generates an email so you can track external tasks and award recognition, Recognition University that provides recognition training for users, Apple & Android mobile apps, Recognition Showcase broadcasts the feed to internet-enabled monitors.
The Bottom Line
Fond
Plenty of rewards, discounts, customizations, and integrations might make it too much for some.
Terryberry
A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.
Fond
