Guusto
Reward Gateway
How It Works
Guusto
Users are divided into teams, each with its own admins, settings, and program configuration. In teams with monetary recognition, users can redeem their points for gift cards.
Reward Gateway
Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.
The Good
Guusto
- Has a free tier
- Recognition can be sent to users outside of the company
- Very flexible platform
Reward Gateway
- Provides several unique flexible benefit offerings to employees
- Fully customizable and brandable platform experience personalized for specific groups
- Customized blogs, content pages, and file libraries that can be restricted to specific users
The Bad
Guusto
- Few integrations
- Very few international rewards merchants
- Limited reporting, no analytics
Reward Gateway
- Several features only eligible for UK, and to a lesser extent, US and AU
- Steep learning curve to make the most of the platform
- No monetary recognition or reward options for users that live outside ~50 supported countries
Pricing
Guusto
$0-$3.00 per user per month, depending on the plan and if paying monthly or annually.
Reward Gateway
Custom quotes, no public pricing
Setup & Onboarding
Guusto
Their free plan allows anyone to get started, though there are many configuration options and little hand-held guidance. Custom onboarding packages are also available.
Reward Gateway
Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.
UI & UX
Guusto
Not particularly polished, but gets the job done. Admins may find they need to reference help articles or contact support to figure out some things.
Reward Gateway
Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.
Reward Catalog
Guusto
Gift cards, can submit any charity to have them donate on your behalf
Reward Gateway
Gift cards, Amazon products, charitable donations.
Integrations
HRIS
Guusto
Custom HRIS integrations via SFTP
Reward Gateway
BambooHR, Workday, Namely, custom HRIS integrations via SFTP
SSO
Guusto
Okta
Reward Gateway
Okta, Azure, OneLogin, custom SSO integrations
Common Tool Integrations
Guusto
Microsoft Teams
Reward Gateway
Microsoft Teams, Slack
Additional Integrations
Guusto
N/A
Reward Gateway
Yapster, Yammer, Google Analytics
Analytics & Reports
Guusto
Only the basics, limited graphs
Reward Gateway
Strong data reporting with a variety of graphs, filters, and export options.
Support
Guusto
Primary support channel is chat, email also available, help center doesn't cover features in higher-level plans.
Reward Gateway
Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.
Extra Features
Guusto
Android and Apple mobile apps.
Reward Gateway
Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.
The Bottom Line
Guusto
Accessible to all, but the lack of integrations and international rewards makes it impractical for some.
Reward Gateway
So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.
Guusto
