Guusto
Terryberry
How It Works
Guusto
Users are divided into teams, each with its own admins, settings, and program configuration. In teams with monetary recognition, users can redeem their points for gift cards.
Terryberry
Users give monetary or non-monetary recognition by choosing an award level, each with it's own point value and eligible givers and receivers. Earned points can be redeemed for gift cards, physical products, experiences, or donations.
The Good
Guusto
- Has a free tier
- Recognition can be sent to users outside of the company
- Very flexible platform
Terryberry
- Extensive rewards catalog and custom engraved service awards
- Dedicated account support teams are responsive and accommodating
- Strong analytics and reporting
The Bad
Guusto
- Few integrations
- Very few international rewards merchants
- Limited reporting, no analytics
Terryberry
- Outdated user interface
- Limited integrations
- Mobile apps have limited functionality
Pricing
Guusto
$0-$3.00 per user per month, depending on the plan and if paying monthly or annually.
Terryberry
Custom quotes, no public pricing.
Setup & Onboarding
Guusto
Their free plan allows anyone to get started, though there are many configuration options and little hand-held guidance. Custom onboarding packages are also available.
Terryberry
Consultative approach with a required setup and implementation package makes things go smoothly from determining the best program configuration to launching it.
UI & UX
Guusto
Not particularly polished, but gets the job done. Admins may find they need to reference help articles or contact support to figure out some things.
Terryberry
Outdated look and clunky feel, but it doesn’t impact usability.
Reward Catalog
Guusto
Gift cards, can submit any charity to have them donate on your behalf
Terryberry
Physical products, gift cards, vacation & travel packages, experiences, charitable donations.
Integrations
HRIS
Guusto
Custom HRIS integrations via SFTP
Terryberry
Custom HRIS integrations via SFTP
SSO
Guusto
Okta
Terryberry
Custom SSO integrations
Common Tool Integrations
Guusto
Microsoft Teams
Terryberry
Microsoft Teams, Slack
Additional Integrations
Guusto
N/A
Terryberry
N/A
Analytics & Reports
Guusto
Only the basics, limited graphs
Terryberry
Good range of graphs with customizable reporting dashboard and a good variety of default reports.
Support
Guusto
Primary support channel is chat, email also available, help center doesn't cover features in higher-level plans.
Terryberry
Dedicated support team made up of one member from sales, customer success, and support, available via chat & email.
Extra Features
Guusto
Android and Apple mobile apps.
Terryberry
Wellness module to create healthful challenges to earn points, Mailbox module that connects to any platform that generates an email so you can track external tasks and award recognition, Recognition University that provides recognition training for users, Apple & Android mobile apps, Recognition Showcase broadcasts the feed to internet-enabled monitors.
The Bottom Line
Guusto
Accessible to all, but the lack of integrations and international rewards makes it impractical for some.
Terryberry
A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.
Guusto
