Recognize
Cooleaf
How It Works
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Users give out badges attached to peer-to-peer recognition. Badges control the value of the recognition, who can give it out, and how often. If using monetary recognition, points can be redeemed for digital gift cards.
Cooleaf
All users can give recognition, but only admins and managers can award points. Challenges and performance goals let users earn more points. Points can be exchanged for digital gift cards, swag, or other physical products. Monthly budget determines how many rewards can be redeemed.
The Good
Recognize
- Fully customizable reward catalog
- Look is highly customizable
- Free trial for lowest tier
Cooleaf
- Huge number of integrations and automations
- Good set of default reports
The Bad
Recognize
- Very limited international reward options
- $1k minimum reward deposits and refunds only sent by check
- User interface lacks polish
Cooleaf
- Peer-to-peer recognition is non-monetary
- No public API
- Primarily email support
Pricing
Recognize
We’ve seen mid-market pricing in the $2.50 user/month range and they offer price matching.
Cooleaf
Custom quotes and no public pricing.
Setup & Onboarding
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Can trial the lowest tier plan or go through a sales demo for the higher tiers. Can choose from three tiers of launch support, with higher tiers being more hands on with greater customization.
Cooleaf
They setup your account based on your company’s goals, then train you on the platform and prepare you for launch.
UI & UX
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Basic look that can feel lacking in polish. Admin navigation can be unwieldy, but the interface avoids feeling cluttered for the average user.
Cooleaf
Fairly modern, though some areas of the platform feel dated. Navigation is simple for normal users and intuitive for admins.
Reward Catalog
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150+ digital gift cards and options for company swag through platforms like AXOMO. The reward catalog settings are highly configurable.
Cooleaf
Gift cards, physical products, company swag.
Integrations
HRIS
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Microsoft Azure, BambooHR, custom SFTP integration
Cooleaf
Workday, BambooHR, ADP, Namely
SSO
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Custom SSO integrations
Cooleaf
Okta, Onelogin
Common Tool Integrations
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Microsoft Teams, Slack, Facebook Workplace, Outlook, Yammer, Sharepoint, Gmail, and Asana
Cooleaf
Microsoft Teams, Slack, Facebook Workplace
Additional Integrations
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AXOMO and other compatible swag platforms, digital signage, and an open API
Cooleaf
Linkedin Learning, Lessonly, Salesforce, Zendesk, Salesloft, Lattice, and more.
Analytics & Reports
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A few basic graphs highlighting top performers. Lacking default reports, but custom generated reports can be exported as CSV, Excel, or JSON files.
Cooleaf
Decent set of graphs with a good range of filters. More than a dozen default reports that cover a variety of metrics.
Support
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Email and phone support during standard business hours. Help center covers all the needed basics, but doesn't do any deep diving.
Cooleaf
Primary support channel is email. The help center features articles that thoroughly cover the basics, but doesn't cover more advanced topics.
Extra Features
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Apple and Android mobile apps.
Cooleaf
Pulse surveys, incentivized in-person or virtual events with in-app registrations and check in, and Android and Apple mobile apps.
The Bottom Line
Recognize
Offers powerful customization options for the look and feel of the platform, though the interface isn’t very attractive.
Cooleaf
The top-down recognition and earning points through challenges and KPIs makes it good for incentivizing performance, but not for those wanting peer-led recognition programs.
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