Recognize vs Fond

Recognize

The Bottom Line

Offers powerful customization options for the look and feel of the platform, though the interface isn't all that pretty.

Fond

The Bottom Line

Plenty of rewards, discounts, customizations, and integrations might make it too much for some.

How It Works

Recognize

Users give out badges attached to peer-to-peer recognition. Badges control the value of the recognition, who can give it out, and how often. If using monetary recognition, points can be redeemed for digital gift cards.

Fond

Fund your account upfront with points, which are distributed to users to give away every month or quarter. Recognition can be peer-to-peer or top-down and monetary or non-monetary. Earned points can be used to purchase gift cards or physical products.

The Good

Recognize

  • Fully customizable reward catalog
  • Look is highly customizable
  • Free trial for lowest tier

Fond

  • Good range of reports and analytics
  • Strong suite of integrations
  • Good phone support availability

The Bad

Recognize

  • Very limited international reward options
  • $1k minimum reward deposits and refunds only sent by check
  • User interface lacks polish

Fond

  • Some countries have few reward options
  • Almost no help center documentation for integrations
  • Can’t grant different levels of admin access

Pricing

Recognize

We’ve seen mid-market pricing in the $2.50 user/month range and they offer price matching.

Fond

Custom quotes and no public pricing.

Setup & Onboarding

Recognize

Can trial the lowest tier plan or go through a sales demo for the higher tiers. Can choose from three tiers of launch support, with higher tiers being more hands on with greater customization.

Fond

Direct guidance and implementation assistance but limited onboarding documentation.

UI & UX

Recognize

Recognize homepage

Basic look that can feel lacking in polish. Admin navigation can be unwieldy, but the interface avoids feeling cluttered for the average user.

Fond

Fond admin page

Standard, boilerplate interface. Navigation can be tricky for admin-level users.

Reward Catalog

Recognize

150+ digital gift cards and options for company swag through platforms like AXOMO. The reward catalog settings are highly configurable.

Fond

Gift cards and physical products.

Integrations

HRIS

Recognize

Microsoft Azure, BambooHR, custom SFTP integration

Fond

Workday, BambooHR, Namely, ADP

SSO

Recognize

Custom SSO integrations

Fond

Okta, Onelogin, Google, custom SSO integrations

Common Tool Integrations

Recognize

Microsoft Teams, Slack, Facebook Workplace, Outlook, Yammer, Sharepoint, Gmail, and Asana

Fond

Slack, Outlook, Gmail

Additional Integrations

Recognize

AXOMO and other compatible swag platforms, digital signage, and an open API

Fond

N/A

Analytics & Reports

Recognize

A few basic graphs highlighting top performers. Lacking default reports, but custom generated reports can be exported as CSV, Excel, or JSON files.

Fond

Diverse range of downloadable default reports, but few graphs to view data inside platform.

Support

Recognize

Email and phone support during standard business hours. Help center covers all the needed basics, but doesn't do any deep diving.

Fond

Email support and international phone support with 24 hour availability four days a week.

Extra Features

Recognize

Apple and Android mobile apps.

Fond

Corporate discounts program, Chrome extension that identifies nearby corporate discounts, employee expense reimbursement program, Android and Apple mobile apps.

The Bottom Line

Recognize

Offers powerful customization options for the look and feel of the platform, though the interface isn’t very attractive.

Fond

Plenty of rewards, discounts, customizations, and integrations might make it too much for some.