Recognize vs Guusto

Recognize

The Bottom Line

Offers powerful customization options for the look and feel of the platform, though the interface isn't all that pretty.

Guusto

The Bottom Line

Accessible to all, but the lack of integrations and international rewards makes it impractical for some.

How It Works

Recognize

Users give out badges attached to peer-to-peer recognition. Badges control the value of the recognition, who can give it out, and how often. If using monetary recognition, points can be redeemed for digital gift cards.

Guusto

Users are divided into teams, each with its own admins, settings, and program configuration. In teams with monetary recognition, users can redeem their points for gift cards.

The Good

Recognize

  • Fully customizable reward catalog
  • Look is highly customizable
  • Free trial for lowest tier

Guusto

  • Has a free tier
  • Recognition can be sent to users outside of the company
  • Very flexible platform

The Bad

Recognize

  • Very limited international reward options
  • $1k minimum reward deposits and refunds only sent by check
  • User interface lacks polish

Guusto

  • Few integrations
  • Very few international rewards merchants
  • Limited reporting, no analytics

Pricing

Recognize

We’ve seen mid-market pricing in the $2.50 user/month range and they offer price matching.

Guusto

$0-$3.00 per user per month, depending on the plan and if paying monthly or annually.

Setup & Onboarding

Recognize

Can trial the lowest tier plan or go through a sales demo for the higher tiers. Can choose from three tiers of launch support, with higher tiers being more hands on with greater customization.

Guusto

Their free plan allows anyone to get started, though there are many configuration options and little hand-held guidance. Custom onboarding packages are also available.

UI & UX

Recognize

Recognize homepage

Basic look that can feel lacking in polish. Admin navigation can be unwieldy, but the interface avoids feeling cluttered for the average user.

Guusto

Guusto homepage

Not particularly polished, but gets the job done. Admins may find they need to reference help articles or contact support to figure out some things.

Reward Catalog

Recognize

150+ digital gift cards and options for company swag through platforms like AXOMO. The reward catalog settings are highly configurable.

Guusto

Gift cards, can submit any charity to have them donate on your behalf

Integrations

HRIS

Recognize

Microsoft Azure, BambooHR, custom SFTP integration

Guusto

Custom HRIS integrations via SFTP

SSO

Recognize

Custom SSO integrations

Guusto

Okta

Common Tool Integrations

Recognize

Microsoft Teams, Slack, Facebook Workplace, Outlook, Yammer, Sharepoint, Gmail, and Asana

Guusto

Microsoft Teams

Additional Integrations

Recognize

AXOMO and other compatible swag platforms, digital signage, and an open API

Guusto

N/A

Analytics & Reports

Recognize

A few basic graphs highlighting top performers. Lacking default reports, but custom generated reports can be exported as CSV, Excel, or JSON files.

Guusto

Only the basics, limited graphs

Support

Recognize

Email and phone support during standard business hours. Help center covers all the needed basics, but doesn't do any deep diving.

Guusto

Primary support channel is chat, email also available, help center doesn't cover features in higher-level plans.

Extra Features

Recognize

Apple and Android mobile apps.

Guusto

Android and Apple mobile apps.

The Bottom Line

Recognize

Offers powerful customization options for the look and feel of the platform, though the interface isn’t very attractive.

Guusto

Accessible to all, but the lack of integrations and international rewards makes it impractical for some.