Recognize
Reward Gateway
How It Works
Recognize
Users give out badges attached to peer-to-peer recognition. Badges control the value of the recognition, who can give it out, and how often. If using monetary recognition, points can be redeemed for digital gift cards.
Reward Gateway
Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.
The Good
Recognize
- Fully customizable reward catalog
- Look is highly customizable
- Free trial for lowest tier
Reward Gateway
- Provides several unique flexible benefit offerings to employees
- Fully customizable and brandable platform experience personalized for specific groups
- Customized blogs, content pages, and file libraries that can be restricted to specific users
The Bad
Recognize
- Very limited international reward options
- $1k minimum reward deposits and refunds only sent by check
- User interface lacks polish
Reward Gateway
- Several features only eligible for UK, and to a lesser extent, US and AU
- Steep learning curve to make the most of the platform
- No monetary recognition or reward options for users that live outside ~50 supported countries
Pricing
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We’ve seen mid-market pricing in the $2.50 user/month range and they offer price matching.
Reward Gateway
Custom quotes, no public pricing
Setup & Onboarding
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Can trial the lowest tier plan or go through a sales demo for the higher tiers. Can choose from three tiers of launch support, with higher tiers being more hands on with greater customization.
Reward Gateway
Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.
UI & UX
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Basic look that can feel lacking in polish. Admin navigation can be unwieldy, but the interface avoids feeling cluttered for the average user.
Reward Gateway
Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.
Reward Catalog
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150+ digital gift cards and options for company swag through platforms like AXOMO. The reward catalog settings are highly configurable.
Reward Gateway
Gift cards, Amazon products, charitable donations.
Integrations
HRIS
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Microsoft Azure, BambooHR, custom SFTP integration
Reward Gateway
BambooHR, Workday, Namely, custom HRIS integrations via SFTP
SSO
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Custom SSO integrations
Reward Gateway
Okta, Azure, OneLogin, custom SSO integrations
Common Tool Integrations
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Microsoft Teams, Slack, Facebook Workplace, Outlook, Yammer, Sharepoint, Gmail, and Asana
Reward Gateway
Microsoft Teams, Slack
Additional Integrations
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AXOMO and other compatible swag platforms, digital signage, and an open API
Reward Gateway
Yapster, Yammer, Google Analytics
Analytics & Reports
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A few basic graphs highlighting top performers. Lacking default reports, but custom generated reports can be exported as CSV, Excel, or JSON files.
Reward Gateway
Strong data reporting with a variety of graphs, filters, and export options.
Support
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Email and phone support during standard business hours. Help center covers all the needed basics, but doesn't do any deep diving.
Reward Gateway
Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.
Extra Features
Recognize
Apple and Android mobile apps.
Reward Gateway
Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.
The Bottom Line
Recognize
Offers powerful customization options for the look and feel of the platform, though the interface isn’t very attractive.
Reward Gateway
So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.
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