Recognize vs Terryberry

Recognize

The Bottom Line

Offers powerful customization options for the look and feel of the platform, though the interface isn't all that pretty.

Terryberry

The Bottom Line

A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.

How It Works

Recognize

Users give out badges attached to peer-to-peer recognition. Badges control the value of the recognition, who can give it out, and how often. If using monetary recognition, points can be redeemed for digital gift cards.

Terryberry

Users give monetary or non-monetary recognition by choosing an award level, each with it's own point value and eligible givers and receivers. Earned points can be redeemed for gift cards, physical products, experiences, or donations.

The Good

Recognize

  • Fully customizable reward catalog
  • Look is highly customizable
  • Free trial for lowest tier

Terryberry

  • Extensive rewards catalog and custom engraved service awards
  • Dedicated account support teams are responsive and accommodating
  • Strong analytics and reporting

The Bad

Recognize

  • Very limited international reward options
  • $1k minimum reward deposits and refunds only sent by check
  • User interface lacks polish

Terryberry

  • Outdated user interface
  • Limited integrations
  • Mobile apps have limited functionality

Pricing

Recognize

We’ve seen mid-market pricing in the $2.50 user/month range and they offer price matching.

Terryberry

Custom quotes, no public pricing.

Setup & Onboarding

Recognize

Can trial the lowest tier plan or go through a sales demo for the higher tiers. Can choose from three tiers of launch support, with higher tiers being more hands on with greater customization.

Terryberry

Consultative approach with a required setup and implementation package makes things go smoothly from determining the best program configuration to launching it.

UI & UX

Recognize

Recognize homepage

Basic look that can feel lacking in polish. Admin navigation can be unwieldy, but the interface avoids feeling cluttered for the average user.

Terryberry

Terryberry homepage

Outdated look and clunky feel, but it doesn’t impact usability.

Reward Catalog

Recognize

150+ digital gift cards and options for company swag through platforms like AXOMO. The reward catalog settings are highly configurable.

Terryberry

Physical products, gift cards, vacation & travel packages, experiences, charitable donations.

Integrations

HRIS

Recognize

Microsoft Azure, BambooHR, custom SFTP integration

Terryberry

Custom HRIS integrations via SFTP

SSO

Recognize

Custom SSO integrations

Terryberry

Custom SSO integrations

Common Tool Integrations

Recognize

Microsoft Teams, Slack, Facebook Workplace, Outlook, Yammer, Sharepoint, Gmail, and Asana

Terryberry

Microsoft Teams, Slack

Additional Integrations

Recognize

AXOMO and other compatible swag platforms, digital signage, and an open API

Terryberry

N/A

Analytics & Reports

Recognize

A few basic graphs highlighting top performers. Lacking default reports, but custom generated reports can be exported as CSV, Excel, or JSON files.

Terryberry

Good range of graphs with customizable reporting dashboard and a good variety of default reports.

Support

Recognize

Email and phone support during standard business hours. Help center covers all the needed basics, but doesn't do any deep diving.

Terryberry

Dedicated support team made up of one member from sales, customer success, and support, available via chat & email.

Extra Features

Recognize

Apple and Android mobile apps.

Terryberry

Wellness module to create healthful challenges to earn points, Mailbox module that connects to any platform that generates an email so you can track external tasks and award recognition, Recognition University that provides recognition training for users, Apple & Android mobile apps, Recognition Showcase broadcasts the feed to internet-enabled monitors.

The Bottom Line

Recognize

Offers powerful customization options for the look and feel of the platform, though the interface isn’t very attractive.

Terryberry

A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.