Reward Gateway
Terryberry
How It Works
Reward Gateway
Recognition on the platform is monetary when given by managers and non-monetary for normal users. Points can be redeemed for gift cards, products on Amazon, or donated to a charity via the GlobalGiving platform.
Terryberry
Users give monetary or non-monetary recognition by choosing an award level, each with it's own point value and eligible givers and receivers. Earned points can be redeemed for gift cards, physical products, experiences, or donations.
The Good
Reward Gateway
- Provides several unique flexible benefit offerings to employees
- Fully customizable and brandable platform experience personalized for specific groups
- Customized blogs, content pages, and file libraries that can be restricted to specific users
Terryberry
- Extensive rewards catalog and custom engraved service awards
- Dedicated account support teams are responsive and accommodating
- Strong analytics and reporting
The Bad
Reward Gateway
- Several features only eligible for UK, and to a lesser extent, US and AU
- Steep learning curve to make the most of the platform
- No monetary recognition or reward options for users that live outside ~50 supported countries
Terryberry
- Outdated user interface
- Limited integrations
- Mobile apps have limited functionality
Pricing
Reward Gateway
Custom quotes, no public pricing
Terryberry
Custom quotes, no public pricing.
Setup & Onboarding
Reward Gateway
Implementation specialist guides you through onboarding and launch, then handed over to Client Success Manager.
Terryberry
Consultative approach with a required setup and implementation package makes things go smoothly from determining the best program configuration to launching it.
UI & UX
Reward Gateway
Platform isn’t particularly attractive, but has a clean, modern aesthetic. There is a learning curve for admins to comfortably navigate the platform.
Terryberry
Outdated look and clunky feel, but it doesn’t impact usability.
Reward Catalog
Reward Gateway
Gift cards, Amazon products, charitable donations.
Terryberry
Physical products, gift cards, vacation & travel packages, experiences, charitable donations.
Integrations
HRIS
Reward Gateway
BambooHR, Workday, Namely, custom HRIS integrations via SFTP
Terryberry
Custom HRIS integrations via SFTP
SSO
Reward Gateway
Okta, Azure, OneLogin, custom SSO integrations
Terryberry
Custom SSO integrations
Common Tool Integrations
Reward Gateway
Microsoft Teams, Slack
Terryberry
Microsoft Teams, Slack
Additional Integrations
Reward Gateway
Yapster, Yammer, Google Analytics
Terryberry
N/A
Analytics & Reports
Reward Gateway
Strong data reporting with a variety of graphs, filters, and export options.
Terryberry
Good range of graphs with customizable reporting dashboard and a good variety of default reports.
Support
Reward Gateway
Chat, phone, and email. Two separate support teams for admins and non-admins. Very informative help center, but admin-centric.
Terryberry
Dedicated support team made up of one member from sales, customer success, and support, available via chat & email.
Extra Features
Reward Gateway
Corporate discounts, Wellbeing Center with resources from wellness experts, Surveys, 0% interest payment plans for tech items, vacation trade-in, car purchase benefit for fixed monthly amount and no deposit or credit check, Android & Apple mobile apps.
Terryberry
Wellness module to create healthful challenges to earn points, Mailbox module that connects to any platform that generates an email so you can track external tasks and award recognition, Recognition University that provides recognition training for users, Apple & Android mobile apps, Recognition Showcase broadcasts the feed to internet-enabled monitors.
The Bottom Line
Reward Gateway
So robust that it resembles a full-blown HR platform, but its complexity and UK-centric feature set makes it ideal only for some.
Terryberry
A veteran in the employee recognition space that shows its age, for better or worse, but offers top-notch service and a uniquely strong background in specialty awards and trophies.
Reward Gateway
